Our Policies

Busing policies
Dress code
Extended Care policy
Late Pick ups
Lost and Found
Meals
Nut Aware policy
Privacy Policy – Camp Tournesol
Refund and cancelation for Day Camps
Refund and cancelation for School Year program
Refund and Cancelation for French Overnight Camps
Terms and Conditions
Weather

BUSING POLICIES FOR OUR FRENCH SUMMER CAMPS

Camp Tournesol strives to make this service as convenient as possible for the campers. Therefore it is possible to use a different stop morning and afternoon or to use the bus service only for one way. However these procedures must be registered with camp Tournesol AHEAD OF TIME. Any changes in the pick up or drop off procedure for a given day MUST also be registered ahead of time. As much as possible, a Tournesol counselor is on the bus with the campers, however this is not guaranteed.

Your child will receive a color-coded bus pass the first day of camp. Please ensure that this pass is attached to your child’s backpack every day. The number for the dispatch service at First Student will also be on that card. That is the number you must call if the bus is delayed.

MORNING: the buses will depart at the listed times, they will not wait for children. If the bus arrives earlier, they will wait until the listed time as per the bus driver’s watch. Please be at your stop at least 5 minutes before the prescribed time.

AFTERNOON: On the return, a Camp Tournesol counsellor or the driver will release children. Please ensure that you arrive earlier than the listed time to ensure that you do not delay the buses. If a parent is not there at the bus stop specified, the child will stay on the bus until the next stop. Please make your way there. If you are late picking up your child, you will no longer be able to use the bus service. Please note that the driver or counsellor will not ask for ID and will release the child if the child recognizes the person picking them up and their names is on the authorized list.

Exact time and locations are subject to change to reorganize routes when bus stops are unused or underused. Bus stops will be confirmed in May. If a bus stop is canceled and another suitable one is not available, Camp Tournesol will issue a full refund.

FRENCH SUMMER CAMP DRESS CODE

T-shirts should be free of violent, racial or sexual content. There will be outdoor games and arts & crafts each day. Please ensure that your child is dressed comfortably and is wearing appropriate clothes…they will get messy!!! Running or walking shoes are a must, flip flops or dress shoes are not recommended…this is a very active camp. On Mondays or Tuesdays, they will be using fabric paint to decorate their camp t-shirts. Please ensure that they are dressed appropriately. Fabric paint does not come off!!!!

EXTENDED CARE POLICIES

Camp Tournesol is very please to be able to offer extended hours at all our campus. If you are registered for the before care, you may drop off your child at the campus anytime after 7:30 AM. If you are registered for the after care, you must pick up your child before 6:00PM. Campers must be registered in advance to use this service. You may register at the time of the camp, provided that there are still spaces available, by contacting the office to arrange payment. Registration and payment cannot be accepted at the door.

Late pick-ups will be charged $10 for every 10 minutes after 6:00 PM with a minimum charge of $10. There will be no exception. A credit card must be on file for penalty fee.The counsellor (s) who will supervise this program are all counsellors for the day camp as well. They will organize games with the children during that period. It is a more informal period that camp hours.

LATE PICK UPS

Late pick-ups will be charged $10 for every 10 minutes after 4:00 PM (or 6:00PM for extended hours) with a minimum charge of $10. There will be no exception. A credit card must be on file for penalty fee

LOST AND FOUND

Please ensure that ALL your child’s belongings (including re-usable containers for lunches) are labeled with your child’s full name so we can return it to them. Lost and Found will be displayed each morning on a table, encourage your child to take a look at it. At the end of summer, there is always a pile of campers belongings left at camp. This is an expensive waste for our campers (and their parents!)

As a way to target the problem of lost belongings and a large lost and found closet, we are encouraging our campers to label all belongings. We have partnered with Mabel’s Labels, a company with all types of labels that are colorful, indestructible and fun! With a special ‘Camp Pack’ available and also a larger “Big Combo”, your camper can label absolutely everything! Go to www.tournesol.mabel.ca and then place your order! We look forward to sending campers home with ALL their belongings this summer!

MEALS AT OUR FRENCH SUMMER CAMPS IN THE GTA

Your child should bring a light morning and afternoon morning snack as required and a nutritious lunch. They will have ample time to eat at lunchtime. We do NOT provide afternoon snacks EXCEPT on Fridays. Chewing gum is NOT allowed at our camp.

Peanut and nuts allergies: We have campers with severe peanut and nut allergies. We ask your cooperation to help us make the camp environment as safe as we can for them by not sending any snacks or sandwiches with peanut and nut products during the whole week.

Meal Plan and Pizza Lunch: If you would like to take advantage of our lunch programs, you must have pre-ordered and paid for your lunches. The deadline to place orders for the July camp weeks if June 30th. The deadline for the August camp weeks is July 17th. Please review your confirmation to make sure that all your lunches are ordered as you intended. We regret that orders during the week of camp CAN NOT be accepted. If you are unsure, please verify with the office or your child’s counsellor the day before.

Litterless lunches: We would like to ask that you send “litterless” lunches and snacks as much as possible at the Camp. Garbage facilities are very restricted and it helps keep the grounds litter free. Please use reusable containers for all your drinks, water bottles and snacks. Let’s make our camp an environmentally friendly place.

NUT AWARE POLICY

Children with a severe food allergy must not eat even tiny amounts of the food that cause them to have an allergic reaction. A severe allergic reaction can come on quickly and cause death. Even when a child tries to be careful, an accident can happen. A child with a food allergy and their family are responsible for staying safe but need help from other children, parents, and counselors to help reduce the risk of an accidental exposure.

How can I know if a certain food contains tree nuts or peanuts?

What is the difference between tree nuts and peanuts?

Almonds, Brazil nuts, cashews, hazelnuts (filberts), macadamia nuts, pecans, pine nuts (pignolias), pistachio nuts and walnuts are all tree nuts.

Peanuts are part of the legume family and are not a tree nut.

What measures does Camp Tournesol take?

 

FRENCH SUMMER CAMP PROGRAM CANCELLATION AND REFUNDS

For all day camp programs there will an administration fee of $40.00 PER camper withheld on all refunds. In all cases, we will extend a 10 days grace period, following the day of registration, where the cancelation fee will be waived.

Refunds for the registration and lunch fees are ONLY issued for cancellations submitted before 30 days prior to the beginning of the camp. Refunds for the extended care or busing service are ONLY available more than 7 days prior to the beginning of camp. Extended care and/or busing and/or meal plan cancelations within the accepted period WILL incur a $5 administration fee unless the cancelation is done at the same time as the registration

In the event that a family must cancel due to medical reasons, a credit note may be offered with a doctor’s note. Only a credit note for future camps and for the registration fee ONLY is available.

Although we benefit from a very high approval rate from the families who choose our camps, we make no guarantees that every child will appreciate our efforts. Therefore, in the unlikely event that a child is unhappy with our Camp Program, a refund will NOT be provided.

Up to 8 days before the first day of camp, you may switch the week and campus you are registered for at no charge once registered, as long as there is space in the program. Please note that you a “free” week switch is only available once.

FRENCH OVERNIGHT SUMMER CAMP PROGRAM CANCELLATION AND REFUNDS

For all programs except out of province trips who have their own policies. There will be an administration fee of $80 PER camper withheld on all refunds. The only exception to this is the Leadership Weekend which will be subject to the same administration fees as day camp programs. All requests for cancellation and refund must be submitted in writing and at least 60 days prior to the beginning of camp. In all cases, we will extend a 10 days grace period, following the day of registration, where the cancellation fee will be waived.

Cancellation due to medical reasons and with a note from a doctor will be issued a credit note for next year’s registration, but only for the registration fee and subject to our administration fee, and subject to the cancellation policy of the camp host.

Although we benefit from a very high approval rate from the families who choose our camps, we make no guarantees that every child will appreciate our efforts. Therefore, in the unlikely event that a child is unhappy with our Camp Program, a refund will NOT be provided.

Up to 45 days before the first day of camp, you may switch the week and campus you are registered for at no charge once registered, as long as there is space in the program. Please note that you a “free” week switch is only available once.

 

 

School Year Program Cancelation

Cancelation must be submitted in writing up to 7 days prior to the first day of the program. We will retain the registration fee of $25 per participant for the School Year Camp Services. After that date, there is not refund available.

WEATHER

All of our campuses are schools and are not equipped with air conditioning. We do our best to keep your children comfortable but if this is a concern, you may prefer to keep your child at home for that day. Each campus is equipped with large fans that are placed in the gymnasium and certain classrooms.

In case of extreme heat, we will follow the following procedure based on the Center for Disease Control and Prevention recommendations.

Extreme Heat: Defined as a day where the temperature outdoors rises above 32 degrees Celsius.

In the case of a day with extreme heat:

40 degrees weather: If the weather exceeds 40 degrees Celsius:

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